I’m not sure what it is, but hearing a property manager gloat that she or he is on call 24/7/365 always takes 2 millimeters off of my back molars. When I come in to work the next morning and explain that I’m a little tired because I got an emergency…
A question that I get asked a lot from techs all over the world is, “How do I earn an above average income in this business?” My answer is simple. “Become an above average person.” It amazes me how many people out there today want to do above average jobs,…
Staying motivated in the apartment industry can be a real chore. Aside from 2 or 3 great residents who show appreciation, it’s pretty much a thankless profession. Dealing with Mr. Johnson coming into the office with his list of why he hates the place that you work so hard…
“Why can’t I find good help?” The complaint I see online and hear over and over. I know it doesn’t seem like it, but there are a lot of great technicians out there. I know this for a fact because I talk with them in person and online every week.…
A quick cheat sheet! Something I’ve always wanted while on a work order in the heat of battle. Instead of having to search all over the internet for helpful charts and information, I will consolidate everything here that will give technicians quick access to what they need. You can click…